Industries · Home services
AI receptionist and automation for home service companies
When the crew is on a job, the phone still rings. We build an AI phone agent and follow-up workflow around how your company takes calls: HVAC, roofing, plumbing, electrical, restoration and more.
What does an AI receptionist do for a home service company?
It answers the phone while your crew is out, answers common questions from your approved information, takes the details of the job, and hands urgent or unclear calls to your team. Follow-up workflows can then chase estimates and quiet leads.
What you get
Who it’s for
HVAC, roofing, plumbing, electrical, restoration and similar service companies.
- 01Voz answers every call, at any hour, in English and Spanish
- 02The job details your dispatcher needs, collected on the call
- 03Urgent calls handed to a person on your team
- 04A follow-up workflow for estimates and quiet leads, scoped in writing
- 05Set up and operated by us, scoped to your call flow
Typical calls by trade
HVAC
No-heat and no-cooling calls that cannot wait, and maintenance requests.
Roofing
Inspection requests, storm-damage calls and estimate follow-up.
Plumbing
Emergency calls when the crew is already on a job.
Electrical
Service calls, quotes and scheduling.
Restoration
Urgent water and fire damage calls at any hour.
Pest control and landscaping
Recurring service scheduling and seasonal estimate requests.
Garage doors and foundation repair
Emergency service and high-value inspection and estimate follow-up.
Built around how your company takes calls
A company with a dispatcher and a company with an owner who picks up from a truck need different call flows. We write down who answers, what the caller is asked, what is urgent and who is told, and build exactly that.
We start with one workflow, usually the phone, and add follow-up once the call flow works.
How it works
A 30-minute call
We map the problem and decide together whether it is a product or a custom build. It is free.
A written scope
Nothing is built before both sides agree, in writing, on what done means. Custom work is quoted in writing.
Built, then operated
You see the work before launch. Every build arrives with a runbook, a recovery plan and a changelog, and we keep it running.
Pricing
The first call is free. Custom work is quoted in writing before anything starts. Pricing depends on scope and volume, and we quote it in writing.
Questions
- What does an AI receptionist do for an HVAC company?
- It answers calls while the crew is out, collects the job details, hands urgent calls to your team, and can follow up on estimates through a workflow we scope.
- Can it handle after-hours emergency calls?
- Voz answers at any hour and hands urgent calls to a person on your team, following the call flow we agree with you.
- Does it work with my scheduling or dispatch software?
- How it connects to your software is part of the written scope. We state what we will connect before building.
- Can it follow up on estimates?
- Yes, as a workflow scoped in writing: how many follow-ups, through which channel, and when it stops.
- What does it cost?
- Voz is scoped per call flow, with a demo on request. Custom workflows are quoted in writing.
Related
Bring us the problem
Book a free 30-minute call. We tell you whether a product already fits or whether it needs a custom build, and we put the scope in writing.