Industries · Healthcare clinics
An AI receptionist for healthcare clinics
Callers ask about hours, services and appointments around the clock. Voz answers the phone and Concierge answers WhatsApp, both from the information you approve, and both hand off to a person when it matters.
What does an AI receptionist do for a clinic?
It answers the clinic phone and messages, answers routine questions from approved information, collects what the team needs for an appointment or consultation, and hands anything that needs a person, such as a clinical question, to your staff.
What you get
Who it’s for
Clinics and practices that live on the phone and WhatsApp.
- 01Voz on the phone and Concierge on WhatsApp, in English and Spanish
- 02Answers about hours, services and consultations from approved information
- 03The details your team needs to book or call back
- 04A hand-off to staff for anything clinical or unclear
- 05A shared inbox so your team sees every WhatsApp chat
Typical requests
Appointments
Booking, moving and confirming visits.
Consultations
First-time clients asking about a service.
Practical questions
Hours, location and how to prepare.
Anything clinical
Handed to your staff with the full thread.
Routine questions to the agent, clinical ones to your team
Most inbound messages are routine: opening hours, where to park, which services you offer. The agent answers those. A question about a symptom or a treatment is not routine, and it goes to your staff.
That boundary is written into the scope, so the agent never answers outside what you approved.
How it works
A 30-minute call
We map the problem and decide together whether it is a product or a custom build. It is free.
A written scope
Nothing is built before both sides agree, in writing, on what done means. Custom work is quoted in writing.
Built, then operated
You see the work before launch. Every build arrives with a runbook, a recovery plan and a changelog, and we keep it running.
Pricing
The first call is free. Custom work is quoted in writing before anything starts. Pricing depends on scope and volume, and we quote it in writing.
Questions
- Does it work on WhatsApp as well as the phone?
- Yes. Concierge answers WhatsApp and Voz answers the phone. Both use only your approved information.
- What does it do with clinical questions?
- It does not answer them. It hands the conversation to your staff with the full thread.
- Is it compliant with the rules in my industry?
- Compliance depends on how the system is scoped and what information it handles, so we write it into the scope before building, with your team. We do not claim certifications we have not published. Our security page lists what we have verified.
- What does it cost?
- Concierge pricing depends on volume and scope. Voz is scoped per call flow.
Bring us the problem
Book a free 30-minute call. We tell you whether a product already fits or whether it needs a custom build, and we put the scope in writing.