Industries · home care agencies
AI Receptionist for Home Care Agencies
Families call home care agencies at hard moments, and caregivers call about shifts. We build an AI phone agent that answers with care, collects the intake details and routes each call to the right person.
What does an AI receptionist do for home care agencies?
It answers the phone, answers common questions from your approved information, collects the details your team needs, and hands urgent or unclear calls to a person. A follow-up workflow can then keep quotes and inquiries from going quiet.
What you get
Who it’s for
Home care agencies with family intake calls and caregiver scheduling.
- 01Voz answers every call, at any hour, in English and Spanish
- 02The details your team needs, collected on the call
- 03Urgent or unclear calls handed to a person
- 04A follow-up workflow, scoped in writing
- 05Set up and operated by us, scoped to your call flow
Typical requests
Family intake
The details of a new request, collected on the first call.
Caregiver scheduling
Shift questions routed to the right person.
Follow-up
A follow-up on inquiries that went quiet.
Anything else
Handed to a person on your team with the details.
Built around how your business works
The agent does not give care advice. It collects the intake details, tells the family what happens next and hands the call to your intake lead.
We write down who answers, what is asked, what is urgent and who is told, and build exactly that. We start with one workflow and add more once it works.
How it works
A 30-minute call
We map the problem and decide together whether it is a product or a custom build. It is free.
A written scope
Nothing is built before both sides agree, in writing, on what done means. Custom work is quoted in writing.
Built, then operated
You see the work before launch. Every build arrives with a runbook, a recovery plan and a changelog, and we keep it running.
Pricing
The first call is free. Custom work is quoted in writing before anything starts. Pricing depends on scope and volume, and we quote it in writing.
Questions
- What does an AI receptionist do for home care agencies?
- It answers the phone, answers common questions from your approved information, collects the details your team needs, and hands urgent or unclear calls to a person. A follow-up workflow can then keep quotes and inquiries from going quiet.
- Does it work with my software?
- How it connects to your software is part of the written scope. We say what we will connect before building.
- What happens with urgent calls?
- Urgent calls are handed to a person on your team, following the call flow we agree with you.
- Does it give care advice?
- No. It collects intake details and hands the call to your team.
- How does it help with family intake?
- The details of a new request, collected on the first call. The details are written into the scope with you.
- How does it help with caregiver scheduling?
- Shift questions routed to the right person. The details are written into the scope with you.
- How does it help with follow-up?
- A follow-up on inquiries that went quiet. The details are written into the scope with you.
- What does it cost?
- Voz is scoped per call flow, with a demo on request. Custom workflows are quoted in writing.
Bring us the problem
Book a free 30-minute call. We tell you whether a product already fits or whether it needs a custom build, and we put the scope in writing.