Solutions · Speed to lead
Speed to lead: a real reply in moments, at any hour
A new inquiry cools off while it waits. We scope a workflow that replies right away from your approved information, asks the qualifying questions and hands the lead to a person, with every step written down first.
What is speed to lead?
Speed to lead is how quickly a new inquiry gets a real reply. An AI agent can reply in moments, at any hour, from approved information, then ask the qualifying questions and hand the lead to a person.
What you get
Who it’s for
Businesses whose inquiries arrive faster than the team can answer them.
- 01A first reply to every new inquiry, at any hour, in English and Spanish
- 02Qualifying questions your team writes with us
- 03Routing to the right person, with the answers collected
- 04A booking step, scoped per channel
- 05A written scope, a runbook and operation by us
What happens to an inquiry
It arrives
By WhatsApp, a call or a form, depending on the scope.
First reply
In moments, from your approved information.
Qualifying questions
The questions your team writes with us.
Routing
To the right person, with the answers.
The timeline, written down
Speed is the visible part. The design work is the timeline behind it: what the agent says first, what it asks next, who is told and when a person takes over.
We write that timeline into the scope, so you can read exactly what will happen to every inquiry before anything is built.
How it works
A 30-minute call
We map the problem and decide together whether it is a product or a custom build. It is free.
A written scope
Nothing is built before both sides agree, in writing, on what done means. Custom work is quoted in writing.
Built, then operated
You see the work before launch. Every build arrives with a runbook, a recovery plan and a changelog, and we keep it running.
Pricing
The first call is free. Custom work is quoted in writing before anything starts. Pricing depends on scope and volume, and we quote it in writing.
Questions
- What is speed to lead automation?
- It replies to a new inquiry in moments, asks the qualifying questions and hands the lead to a person.
- Which channels does it cover?
- Concierge covers WhatsApp and Voz covers the phone. Other channels are scoped per project.
- Can it book the appointment?
- Concierge qualifies leads, books, answers and escalates. How it connects to your calendar is part of the written scope.
- What does it cost?
- Concierge pricing depends on volume and scope. Custom workflows are quoted in writing after a free 30-minute call.
Bring us the problem
Book a free 30-minute call. We tell you whether a product already fits or whether it needs a custom build, and we put the scope in writing.