Industries · Property management
An AI receptionist for property management
Applicants ask about units, residents report problems, owners call for updates, all through the day and night. Voz answers the phone and Concierge answers WhatsApp, from your approved information, and both hand off when a person should take over.
What does an AI receptionist do for a property manager?
It answers the leasing and maintenance lines, answers common questions about units and procedures from approved information, collects the details of a maintenance request or inquiry, and hands the conversation to your team when a person should take it.
What you get
Who it’s for
Property managers with a steady stream of leasing, maintenance and resident calls.
- 01Voz on the phone and Concierge on WhatsApp, in English and Spanish
- 02Answers about availability, procedures and hours from approved information
- 03Maintenance requests collected with the details your team needs
- 04A hand-off to your team for urgent or unclear requests
- 05Scoped to your call flow and operated by us
Typical calls
Leasing inquiries
Applicants asking about units and how to apply.
Maintenance requests
Residents reporting a problem, with the details collected.
Resident questions
Office hours, procedures and who to contact.
Owner calls
Routed to the right person on your team.
Sort the calls before they reach your team
Leasing questions, maintenance requests and owner calls are different jobs. The call flow routes each to the right place and collects the details first.
Urgent maintenance requests are handed to a person on your team, following the rules we write into the scope.
How it works
A 30-minute call
We map the problem and decide together whether it is a product or a custom build. It is free.
A written scope
Nothing is built before both sides agree, in writing, on what done means. Custom work is quoted in writing.
Built, then operated
You see the work before launch. Every build arrives with a runbook, a recovery plan and a changelog, and we keep it running.
Pricing
The first call is free. Custom work is quoted in writing before anything starts. Pricing depends on scope and volume, and we quote it in writing.
Questions
- Can it take maintenance requests?
- Yes. It collects the details and hands the request to your team, following the call flow we agree with you.
- Can it answer leasing questions?
- It answers from the information you approve, such as availability and how to apply, and hands anything else to your team.
- What about urgent requests?
- Urgent requests go to a person on your team, with the details collected.
- What does it cost?
- Voz is scoped per call flow. Concierge pricing depends on volume and scope.
Bring us the problem
Book a free 30-minute call. We tell you whether a product already fits or whether it needs a custom build, and we put the scope in writing.