Services · AI voice agents
AI voice agents that handle your phone calls
Voz is our AI voice agent for your phone line. It greets callers, answers common questions, routes the call and takes messages, in English and Spanish, and it hands off to a person when it should. We map your call flow, then run it.
What is an AI voice agent?
An AI voice agent is software that holds a spoken conversation on a phone call. It understands what the caller asks, answers from information the business approved, takes an action such as routing the call or taking a message, and hands off to a person when the call needs one.
What you get
Who it’s for
Businesses that want calls answered by an AI voice agent built around how their calls actually work.
- 01A natural-sounding bilingual voice, in English and Spanish
- 02Answers from your own approved information, not invented answers
- 03A call flow we map with you: what it answers, where it routes, when it hands off
- 04Hands the call to a person when it should
- 05Set up and operated by Soto ⟂ Dev, and scoped per call flow
What a voice agent does on a call
Greets the caller
It answers right away, at any hour, in English or Spanish.
Answers common questions
From your approved information, such as hours, services and how to reach someone.
Routes the call
To the right person or team, following the call flow you agreed.
Takes a message
When nobody can pick up, it takes the message and passes it on.
Hands off to a person
When a call needs judgment, it goes to your team.
A voice agent is designed around the call flow
The voice is the easy part. The work is deciding what the agent may answer, where it routes each kind of call, what it asks before it takes a message, and when it hands the call to a person. We write that down with you first, then build it.
That is why Voz is scoped per call flow instead of sold as one fixed plan. Two businesses with the same phone number setup can need very different call flows.
How it works
Book a demo call
We map your call flow
Voz goes live on your number
Pricing
Voz is scoped per call flow, with a demo on request. We quote it in writing once the call flow is mapped. All prices are in USD.
Questions
- What is an AI voice agent?
- An AI voice agent holds a spoken conversation on a phone call. It answers from approved information, routes the call or takes a message, and hands off to a person when one is needed.
- What is the difference between an AI voice agent and an AI receptionist?
- A receptionist is the job and a voice agent is the technology that does it. Voz is both: an AI voice agent set up as the receptionist for your phone line.
- Which languages does it speak?
- English and Spanish.
- Can it transfer a call to a person?
- Yes. Voz hands the call to your team when a person should take over, following the call flow we agree with you.
- How do you scope a voice agent?
- We map your call flow in a demo call, write the scope down, and quote it in writing before anything is built.
- What does an AI voice agent cost?
- Voz is scoped per call flow, so the price depends on how your calls are handled. A demo is on request.
Bring us the problem
Book a free 30-minute call. We tell you whether a product already fits or whether it needs a custom build, and we put the scope in writing.