Industries · HVAC companies · Lead follow-up

Lead follow-up automation for HVAC companies

A new inquiry cools off when nobody answers quickly. We scope a follow-up workflow with you: an instant first reply, a few qualifying questions, a booking and a hand-off to a person, with the rules written down first.

What is lead follow-up automation for HVAC companies?

It answers a new inquiry right away, asks the qualifying questions, books the next step and keeps following up until the lead replies, books or opts out. A person takes over when the lead is ready.

What you get

Who it’s for

HVAC companies with calls coming in while crews are on jobs.

  • 01A fast first reply to every inquiry
  • 02Qualifying questions your team writes with us
  • 03Bookings, with a person one step away
  • 04A follow-up on open quotes, with clear stop conditions
  • 05A written scope and a runbook, operated by us

Typical requests

01

Emergency calls

No-heat and no-cooling calls that cannot wait, at any hour.

02

After-hours scheduling

Booking requests that arrive when the office is closed.

03

Unsold estimates

A follow-up that picks up where an estimate went quiet.

Built around how your business works

For urgent HVAC calls the question is who answers first. We write down which calls are urgent, who is told and how, so an emergency reaches a person and a routine request is handled without tying up your dispatcher.

We write down who answers, what is asked, what is urgent and who is told, and build exactly that. We start with one workflow and add more once it works.

How it works

01

A 30-minute call

We map the problem and decide together whether it is a product or a custom build. It is free.

02

A written scope

Nothing is built before both sides agree, in writing, on what done means. Custom work is quoted in writing.

03

Built, then operated

You see the work before launch. Every build arrives with a runbook, a recovery plan and a changelog, and we keep it running.

Pricing

The first call is free. Custom work is quoted in writing before anything starts. Pricing depends on scope and volume, and we quote it in writing.

Questions

What is lead follow-up automation for HVAC companies?
It answers a new inquiry right away, asks the qualifying questions, books the next step and keeps following up until the lead replies, books or opts out. A person takes over when the lead is ready.
How often does it follow up?
The scope sets the number of follow-ups, the channel and the stop conditions, including honoring an opt-out.
What does an AI receptionist do for an HVAC company?
It answers calls while the crew is out, collects the job details, hands urgent calls to your team, and can follow up on estimates through a workflow we scope.
What does it cost?
Voz is scoped per call flow, with a demo on request. Custom workflows are quoted in writing.

Bring us the problem

Book a free 30-minute call. We tell you whether a product already fits or whether it needs a custom build, and we put the scope in writing.