insights
Insights
Technical and operational point of view. Durability over hype.
n.01
7 min read
- data
- civic
- architecture
Turning a PDF dump into a public atlas: how we built Atlas Criminalidad CR
Costa Rica’s crime data was open and unreadable at the same time. Here is the architecture that turned a quarterly stack of PDFs into a tool anyone can read in 5 minutes — and that keeps working every release.
read the teardownn.02
6 min read
- operations
- concierge
The five-minute rule: why slow WhatsApp response is your most expensive problem
Every minute a lead waits for a reply is a minute they spend deciding whether to try someone else.
read the teardownn.03
5 min read
- engineering
- doctrine
- operations
Optimize for year three: why most Latin American software dies in year two
Building for the third year is a set of unglamorous decisions made on day one.
read the teardownthe teardown list
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